Archive for March, 2011

Driving away with media drives: Part 1

Monday, March 28th, 2011

test drive

Putting members of the media behind the wheel of your new car is undeniably the most cost-effective way of getting widespread, unbiased coverage. Over time, your budget might allow for certain selected journalists to have the opportunity to sample your new model for an extended evaluation, but a short term first look is likely going to involve a number of people in one location.

But not leveraging such an event can prove disastrous for everyone involved, since those initial reviews can be the most important ones your car will ever get.

A media drive is a major undertaking, but it doesn’t have to be expensive or burdensome. Let’s first examine the best way to get started.

Place and Time
Picking the location and timing of your media drive is essential. Too many have made the mistake of offering a drive opportunity at the same time as another major event in an entirely different location. Since many outlets are limited in the amount of coverage they can take on at one time, you don’t want to lose potential journalists just because they are attending a new car show on the other side of the country, or they’re at a major vintage event overseas.

Consult any calendar that might apply to your audience – you will be able to find dates that work well for everyone.

With a date selected, your next decision will probably revolve around a location. The most budget-friendly option is to hold your media ride and drive where your audience will already be. With journalists scattered around the country – and across the globe – the only time you’ll find them all in the same place is around a major auto show like SEMA in Las Vegas or the Los Angeles Auto Show. If your intended audience will be in tune with classic cars or enthusiast-oriented events, consider taking advantage of an afternoon during the Monterey week in August or even the Woodward Dream Cruise in Detroit. Or, you could run your snowmobile ride and drive during the Detroit show in January!

If you choose to piggyback and adjacent show or major event, you don’t want to intrude on the event, or else you’ll risk losing essential coverage. As exciting as your product is, journalists are in town first and foremost for the major event, which probably offers lots of exciting news worth covering. That doesn’t mean that they don’t want to drive your car, but you have to be careful with timing. The days leading to and following a major event are prime driving time, but you’ll want to give journalists plenty of notice ahead of time.

Even if you don’t have all of your details carefully arranged, a simple “save the date” e-mail will alert reporters about an upcoming drive. It’s amazing how few major automakers even bother with this small effort, which serves as a convenience for all involved.

Getting visual: Using USB drives as a marketing tool

Tuesday, March 22nd, 2011

USBs

The traditional press kit is long gone, a victim of both universal budget cuts and an increasingly digital world. In its place, for many, is a far more useful tool for everyone involved: USB thumb drives.

Although budget-conscious firms still sometimes pass out business cards with a a media site URL or, in some surprisingly archaic cases, a CD or DVD loaded with images, the most cutting edge groups have flocked to USB drives.

Capable of storing gobs of information – a minimum of two gigabytes for even the most basic drive – these devices can hold press releases, technical details, high resolution images, video interviews, B-roll, animations and much more. Easy to organize with folders or, in some cases, an on-screen menu, USB drives are absolutely the easiest way to transfer lots of information directly to a journalist. They are easy to pass out at a trade event and they are light enough that tossing them in the mail at a later date won’t burst your budgets.

Members of the media relish their ease of use; simply plug one into any laptop and, within mere seconds, the writer can be pouring over releases, while photo and video editors can be sorting through multimedia content.

More than just information
Yet a USB drive is more than just a way to transfer product information to your intended audience. A catchy design adds more cost, but it increases visibility – both in the short and long term.

Numerous outfits will customize USB drives to your needs, whether you want to make them look like a certain aspect of your product.

A car manufacturer, for example, can have a USB drive made in the shape of a car key, or even a rolling Matchbox-size version of its latest model. Or, a firm might want to emphasize a certain aspect of their industry or their demographic. An eco-conscious brand might choose to highlight their USB drive by making it out of a recyclable material, while a luxury brand could instead decide to make theirs from a mix of fine aluminum and leather.

Moreover, customized packaging might deliver exactly the message you want to convey. Again, recycled materials might make for a good box, or you might choose to include a USB drive hidden away in another media trinket. To mark its return to the North American market, Fiat gave journalists cappuccino cups with the brand’s logo. Tucked away in the box was a pint-size USB drive, which served as a reminder of the automaker’s new 500 minicar.

These USB drives aren’t just quick use takeaways. A unique-looking USB drive has long-lasting appeal, so it might make its way into daily use for a journalist. It serves as a continual and subtle reminder of your brand – and that’s undeniably a positive.

Working an embargo to your advantage

Tuesday, March 15th, 2011

boy blog

Supplying members of the media with embargoed information – that is, press releases, photography and video clips that can’t be published until a certain date – can be both an efficient way to get your word out and a method to set the online world abuzz about your news.

Like any tactic, however, embargoes need to be planned carefully in order to maximize their effectiveness. Simply providing media with your information isn’t enough in this era of fast-paced online reporting, where a story can trend from hot to cold in a matter of minutes.

Get the timing right
The reason you set an embargo date for information, even that gleaned at a press event, is because you want to carefully orchestrate its release to complement a product launch. You might want to keep certain information private until you are ready to reveal even more. Or, more commonly, you simply want the upper hand in distributing information.

While you could be planning the embargo solely around when it benefits your internal timetable, you’ll get more traffic if you cater to the media – at least to a certain extent.

Typically, an early morning embargo helps ensure that both print and online media distribute information at about the same time. If you’re looking to spread word any way you can, this works well. But if you want your information to go viral – to make the rounds of the Internet – look for an embargo end more along the lines of early-to-midday for most of the country. Noon Eastern ensures that all four timezones in the continental United States receive the information around their peak viewing time.

But an embargo isn’t useful unless you distribute the information to the media at an appropriate time. Don’t follow the mistakes of many by sending out lengthy press releases and several gigs of photos just a few hours before the embargo breaks. Send out information several days ahead, leaving at least a weekday or two for media to get information up. Remember that many journalists are on the road or in the air, which limits the amount of time they are at their computers ready to download your information. You’re more likely to get coverage if you give media some lead time.

Scratch the media’s back by giving them plenty of notice and they’ll scratch back with plenty of coverage. It’s a two-way street.

Who’s who
An embargo doesn’t work if someone on your list publishes your information too early. Be careful making your embargo list, but don’t exclude someone online just because their site isn’t known for traffic or their newspaper has a low circulation.

These days, it takes just one well-written story to spread like wild fire across the digital spectrum thanks to sharing sources like Digg, Facebook and Twitter.

Don’t discount anyone, but don’t hesitate not to give them a second chance if they’ve treated you poorly in the past.

All the right stuff
Now that you’ve picked your embargo date and have set your list, it is essential that you send out the right information – and not too much of it. Sometimes, simply teasing your product is enough. A few small photos and some light information will start the buzz – but only if your announcement is big enough to merit such.

Generally, sending “too many” photos is a good thing. Outlets can pick and choose, which will make them happier as it limits image overlap. But too much information is often hard to digest, as it is with any non-embargoed release.

As for distributing your information, email is generally the best if you can keep the packet below 500 kb. For anything larger, consider setting up a private FTP or a login-required website.

And don’t forget to mark the expiration of the embargo!

Turning the corner: The legitimacy of online media

Friday, March 11th, 2011

IncludedNetworkLogos_May08

For public relations practitioners, both professionals and those who simply want to get the word out about their product, online media has traditionally been something to approach with skepticism and trepidation.

After all, can’t anyone make their own website? Back in the infancy of the consumer Internet, free web hosting services like GeoCities made it easy for just about anyone to do anything from post pictures of their kitty cat to masquerade as a legitimate online news or information source. Like any other burgeoning industry, the dot-com boom saw personal and for-profit sites skyrocket in both numbers and traffic. With the advent of search engine optimizing-technology, the plethora of useful sites has become more focused and refined.

Now, consumers turn more to online media than any other source. We are spending more time in front of screens, but the advent of tablet devices has made it easier and more casual to surf the web than ever before.

As a result, online media has been brought into the mainstream, quickly replacing print as the default medium of choice.

This should hardly be news, but to many it is still difficult to see the legitimacy of a digital-only publication. As a result, thousands of titles with devoted followers and, perhaps most importantly, a wide range of newcomers, are being ignored.

The rise of the tablet
NPD Group, a New York-based market research firm, recently reported that it expects more than 240 million tablets will be sold by 2015. Paramount to their success is their ability to seamlessly connect to the internet just about anywhere, whether they use home or commercial wifi networks, cell tower-based connectivity or even wifi in the sky 35,000 feet above the earth aboard a Boeing 737.

These tablets are rapidly displacing both books and newspapers as the default go-to source for entertainment and information. Need proof? Witness book store giant Borders’ recent Chapter 11 filing. How the mighty have fallen.

Tablet-based applications bring magazines to readers’ attentions like never before, offering them the ability to virtually sort through newsstands ten times the size they might encounter in real life. These online magazines aren’t fly-by-night publications like early GeoCities web pages. They take serious effort and hefty start-up costs to get running; investment is not for the faint of heart. Not surprisingly, readership is growing at an alarming rate.

Online magazines are packed with functionality beneficial to any advertiser – embedded videos, product tutorials and direct links to product websites mean the days of hoping your audience would remember to call your 1-800 number or log onto your site are long gone. Now, all they have to do is follow a link and they’re in your territory.

Of course, we can’t discount the power of traditional websites, which offer the easy-to-update functionality essential to news gathering.

Traditional print outlets have found their home online, but so have a vast array of startups, many of which have been around since the early days of the web. Their page views are often exponentially higher than print circulation and their cutting edge reporting is rapidly shared through other mediums like Digg, Facebook and Twitter.

Benefiting you
Like any print publication, an online site requires some acclimation to ensure that it suits your target audience.

But the era where online media was ignored has ended, leaving print as a comparatively archaic dinosaur catering to a rapidly shrinking demographic. Don’t be skeptical or afraid of online media: Embrace it before you are left behind.

Media Exclusives: the cautious approach to keeping your promises

Wednesday, March 9th, 2011

sheen

The “Exclusive.” Every media outlet wants one, and every PR professional should understand how to offer one. Stuck between a rock and a hard place is the best way to describe a media exclusive. You want to offer the opportunity to a journalist who’s covered your client extensively, but you don’t want to step on any toes of other media personnel who you may have a relationship with and who has covered your client in the past.

Case in point: Charlie Sheen’s current crisis. The Two and a Half Men star has been plastered all over tabloids and Hollywood’s gossip columns for his awkward and crazy behavior. Recently, he offered an exclusive to one of today’s top media giants: ABC’s Good Morning America and 20/20. The only problem is he offered the same “exclusive” to NBC’s Today Show. The two networks, who’ve been competing against one another since the beginning of television, thought they had the full story on Hollywood’s latest antagonist, but turns out they were both fooled. And as he approaches the beginning of unemployment, it will be hard to convince either giant network that he’s ready to commit and get back to work.

The actor, who’s “waging war” on CBS for breaking his contract, will definitely be scrutinized in the public eye for months to come. But we can learn a lot from his foul ups. First of all, keep your promises. There is nothing worse than to have media put their trust in you and you break the rules. The same goes for the media and embargo dates. You have your trust in the journalist that they will not post or publish your story until the embargo date is up, correct? Keep your promises!

The second rule of thumb is determine if this particular outlet will express your core messages directly and correctly to your target audience. You also need to determine how important an exclusive is in getting your message out to the public. In some cases, an exclusive could be just the ticket to build a relationship with a popular journalist or secure your client’s feature in a top media publication that reaches the masses.

No matter the situation, there is nothing worse than losing your credibility or the trust of a notable journalist. A good rule of thumb is to follow your instincts; if you have the slightest doubt about offering an exclusive then tread cautiously.

Spotting the trends: Has trend-watching become the trend of the moment?

Wednesday, March 2nd, 2011

cartoon

By the time you read this, it’s already too late.

No, you don’t need to hurry out to try to save the planet from disaster (although you might want to consider recycling a little more and maybe conserving fuel).

We’re talking about trends – what’s trendy at the moment, according to journalists and publications, is probably on its way out. This isn’t a backhanded slap at our friends in the media, it’s simply an acknowledgement about how fast trends move today in this increasingly rapid-paced global economy.

And it’s not just trends themselves, it’s the word trend. Tracking trends is a lifeblood for millions of Americans involved in market research, product planning and, of course, marketing and public relations. But by the time a trend makes its way into the media, you’ve probably already seen examples of it on every corner in the country’s trendiest cities, let alone its sleepiest burbs.

We’ve obsessed over trends forever; from following the fashion styles set by royalty to seeing what’s hot on Twitter or Facebook, consumers the world over are positively trend-manic. With the power of social media and Internet journalism, staying trend-setting is even harder than ever. No trend-leader can emerge long enough to stay on top, so the masses follow whatever works to gain popularity the fastest.

Twitter users can stay on top of what’s trending every minute of every day by checking out the moment’s top tweets, while Google keeps tabs on what people are searching.

This matters to us because we can help manipulate trends, even if their staying power is only for a few minutes. Last fall, Ford simultaneously unveiled its 2011 Ford Explorer SUV at events held in major cities across the country – Los Angeles, San Francisco, Denver, Dallas, Atlanta, Miami, Chicago, Detroit, New York and Washington, D.C.

By inviting some of the most-connected journalists, Tweeters, social media gurus and even the old faithful print scribes, Ford helped make “2011 Ford Explorer” the most-searched term on Google all day. That consumer interest translated into sales just a few months later – the redesigned Explorer has seen demand more than triple over the last few months compared to the outgoing model. While a vastly improved product helped keep the nameplate more relevant to the marketplace as a whole, Ford’s dynamic debut made the Explorer a trendy item months before it officially went on sale.

Perhaps the trendiest trend at the moment is simply watching what’s trendy. It’s people watching in a digital world.